For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.
Please note: Deliveries to APO/FPO/PO boxes cannot be time-frame guaranteed nor can the package be tracked. All deliveries must be made to a physical address so packages can be tracked and delivered more efficiently.
We offer 5 shipping options, plus FREE Shipping for US Orders over $50 (except during major sale events)
- US Ground* shipping takes 7–9 business days: $7.95
- US Air shipping takes 4–6 business days: $14.95
- US Express shipping takes 2–3 business days: 39.95
- Canada Air shipping takes 5–14 business days: $29.95**
- International shipping takes 8–14 business days: $54.95**
*All shipping promotions apply to US Ground shipments only. Note: Hawaii, Puerto Rico, and Alaska do not qualify for ground shipping. US Air Shipping is the required option.
**We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries. Any refused International (including Canada) packages will only be refunded 50% of the total order amount.
For shipments returned to us due to bad address information or refusal upon delivery, there will be a $20 fee automatically charged. Shipping and handling charges are non-refundable in the event of a return of any kind. This applies to US orders only.
Sleeksexyhair.com is required to collect sales tax on orders shipped to Florida. If you are shipping to this state, the appropriate charges will be added to your order total and displayed on your final order confirmation.